Uniden Voice vs Conventional VoIP
Stop being your own phone company.
A SIP trunk from one vendor. A PBX from another. Handsets from a third. Internet from a fourth. The traditional VoIP stack makes you the integrator, and the one everyone blames when a call drops. Uniden Voice rolls it all into one managed Australian service.
The difference in one picture
Four contracts and a headache, or one managed service.
Conventional VoIP
You're the hub of the mess
SIP trunk provider
PBX vendor
Handset supplier
Internet / ISP
Security & patching
Updates
YOU
- ✕ Finger-pointing between 3-4 vendors when it breaks
- ✕ Manual SIP provisioning: server, port, codecs, credentials
- ✕ You patch, secure & update the PBX (or risk downtime)
- ✕ No built-in AI, and no single SLA to lean on
Uniden Voice over Cloud
One line. One owner.
Numbers · NBN
Apps · AI
Handsets
Support
UNIDEN
- ✓ One bill, one Australian team, one throat to choke
- ✓ EVOC2 plug-and-play, zero SIP/VoIP config
- ✓ Platform auto-updated & patched for you
- ✓ Vocky AI built in + 4-hour NBN fault SLA
3-4
Separate vendors to procure, bill & chase
$3k-5k+
Typical on-prem PBX hardware + install cost
IT
In-house expertise needed to keep it running
0
AI voice agents in a generic SIP/PBX stack
Who actually does the work
With conventional VoIP, most of the burden is yours.
Conventional VoIP
Uniden Voice
SIP / handset configuration
You / your IT
Plug & play
Security patching & updates
You
Managed for you
When something breaks
Chase 3-4 vendors
One call
Internet / NBN uptime
Your problem
Managed NBN, 4hr SLA
AI voice agent
Doesn't exist
Vocky AI, included
Total relationships to manage
Many
One
The Uniden way
All the capability. None of the integration project.
Plug in, start talking
The EVOC2 handset auto-configures itself, no SIP server, port or codec settings, no VoIP knowledge required.
Fully managed & patched
The platform is updated, secured and monitored for you in Australian datacentres, with no scheduled downtime and no admin reconfiguration.
AI & integrations built in
Vocky AI plus open APIs to Salesforce, HubSpot, Xero, Zoho, Slack and Google: capability a DIY SIP stack simply doesn't have.
Run your business, not a phone network.
Replace the tangle of SIP trunks, PBX hosts and handset vendors with one managed Australian platform.
1300 881 662 · info@unidenvoice.com · www.unidenvoice.com
