Industries / Freelancers
Uniden Voice for Freelancers
Your personal mobile is your business number, and clients can tell.
You do excellent work and you answer the phone in a supermarket queue. There is no front office, no hours, and no way to be unavailable, which is exhausting and also costs you the bigger jobs.
Answers 24/7Genuine Australian voicesKeep your mobile numberBuilt for one
Every deep work block
Your dayMon 2:50pm
Deep in client workThe two hours the whole day was built around.Billable
New client enquiry, decent budgetAssessing whether you are a real business.08s18s28s39sMissed
Existing client with a quick questionWould have taken ninety seconds.04s11s19s27sMissed
One deliverable advanced. One client lost, one relationship strained.
The bit nobody counts
A mobile answered badly is costing you the work you actually want
The jobs that would change your year go to freelancers who look like businesses. A great deal of that judgement is made in the first ten seconds of a phone call.
1Bigger clients assess your setup. Somebody with real budget is deciding whether you can be relied on. A mobile answered in a car park is evidence against you.
2You cannot be unavailable. No hours, no boundary, no cover. Which means either you always answer, or you always look unreliable.
3Deep work and availability cannot coexist. The work you are paid for requires uninterrupted focus. The phone requires the opposite.
UNIDEN VOICE · LOST WORK LEDGER
Illustrative only. Put your own numbers in.
Calls per week30
Answered by you14
Rang out16
Share of those who were
a genuine new clientx 0.30
Genuine enquiries lost per week5
Average project value$2,600
LOST PER WEEKFive conversations
LOST PER YEARA great deal of income
Uniden Voice, per weeka fraction of that
Change the two highlighted lines to your own figures.
The arithmetic is the point, not our example.
For a one person business a single recovered project a month is significant.
The arithmetic is the point, not our example.
For a one person business a single recovered project a month is significant.
Six things every freelancer says out loud
You have said at least four of these this month
These are not phone problems. They are the problem of being a business of one with no front office.
01
There is no boundary at all
Your business number is your personal number, so work rings at dinner, on weekends and on holiday.
A real business number with real hours, and an agent covering the rest.
02
Focus is your product
Every interruption costs far more than the call, because getting back into the work takes twenty minutes.
Routine calls never reach you at all.
03
You sound like a hobby
Answering a business call while walking the dog undermines a proposal you spent a day writing.
A professional greeting that matches the quality of your work.
04
Nobody covers for you
Illness, holidays or a big deadline and the business simply stops answering.
The agent keeps answering, qualifying and booking while you are away.
05
Scope conversations happen verbally and vanish
What was agreed on a call becomes an argument at invoice time.
Recording, transcript and summary of every conversation.
06
You take work you should decline
Without a filter, every enquiry gets a discovery conversation, including the ones that were never a fit.
The agent qualifies against your rules and refers out the rest.
Watch one of them get saved
4:30pm. You are in flow. The client is not lost.
This is the call that used to interrupt you, or ring out. Here it is being answered by a Uniden Voice AI phone agent, in an Australian accent, from what you told it about your business.
It sounds like it is from here. Genuine Australian voices, not a call centre accent and not a robot reading a script.
It makes you sound like a business. A proper greeting and a process, which is what larger clients are looking for.
It qualifies against your rules. Budget range, scope and timing, so you only speak to enquiries worth speaking to.
It protects your focus. Nothing routine reaches you, and nothing urgent gets missed.
Uniden Voice AI Agent Live on line 100:44
AgentGood afternoon, thanks for calling. I can help with this. What are you looking for?
CallerI need a website rebuild for a business with about thirty staff. Do you take on projects that size?
AgentThat is well within scope. Is this a rebuild of an existing site, and do you have content ready?
CallerA rebuild, and the content mostly exists but needs reworking.
AgentUnderstood. Projects of that shape usually start with a paid discovery session so the quote is accurate. Roughly what budget range are you working to?
CallerProbably fifteen to twenty thousand.
AgentThat fits. I have booked you a call for Thursday at 10am and texted you the invite along with a short brief to complete beforehand.
What happened while you were in flow
- Enquiry qualified on budget, scope and readiness
- Discovery call booked into your calendar without interrupting you
- Brief sent so the call starts somewhere useful
- Lead and transcript waiting when you finished the block
One number, one person, no chaos
A front office for a business of one
Publish one number. Behind it, new enquiries get qualified, existing clients reach you when it matters, and everything else waits until you are free.
Live call being routedOverflow and after hours to the AI agent
Demand peaks
Freelance work arrives in bursts you cannot staff for
Freelance enquiry volume is lumpy. Budget cycles, end of financial year and the pre Christmas rush all produce bursts, and the bursts land while you are already at capacity.
An AI agent means a burst never becomes a pile of missed calls. Everything answered, everything qualified, and the good ones booked into your calendar without breaking your focus.
Inbound enquiries across a freelance yearshape, not scale
What you can realistically answer Overflow the AI agent picks up
Illustrative shape based on typical Australian budget cycles. Your own curve depends on your clients.
It plugs into what you already run
Your phone should know which client is calling
Uniden Voice connects to more than a thousand apps and offers open APIs, so a call arrives with the client and their project attached rather than just a number.
SalesforceHubSpotXeroZohoMondaySlackGoogle Business ProfileGoogle DriveMicrosoft OneDriveOpen APIs for the rest
01 · ON THE RING
Screen pops before you say hello
The caller's name, their history and their open project appear on the handset or in the app as it rings, so the first thing out of your mouth is their name and not "who am I speaking with".
02 · DURING THE CALL
Click to call from anywhere
Ring a client straight from the record in your project or invoicing system, without ever typing a number. Fewer wrong numbers, and every call logged against the right file automatically.
03 · AFTER THE CALL
Notes that write themselves
Recording, transcript, AI summary and the next action land in your CRM or your shared drive. Nobody has to remember what was promised on a Friday afternoon.
Why Uniden, and not the other twelve
An Australian platform that makes one person look like a business
Plenty of platforms will sell you AI. Very few are Australian owned, hosted and supported, and almost none come from a brand Australians have known since 1966.
Onshore, end to end
Designed and built in Australia, hosted in Australian datacentres, and supported by Australians you can actually get on the phone. Your customer conversations do not leave the country.
An accent that lands
The AI answers in a genuine Australian voice. It matters, because a caller who thinks they have reached an offshore call centre hangs up before you get the chance to help them.
Desk, pocket and back office
The EVOC2 desk handset where you want something solid to grab, plus real Uniden apps for Windows, Mac, Linux, iOS and Android. Same number, whether you are at a desk or working from a cafe.
One provider, one bill
Keep your numbers including 1300 and 1800, and take the NBN connection from us too. Fewer vendors to chase when something goes wrong at the worst possible moment.
Straight answers
The questions freelancers ask us first
Is this affordable for one person?
Plans start at a single user, and the AI agent does not require an extra seat. For a freelancer the maths is simple: one recovered project pays for a long time.
The other half of the value is not revenue at all. It is getting your evenings and weekends back, because your business number finally has hours.
Can I keep my mobile number?
Yes. Number portability is standard, so the number on your invoices and in every client's phone stays the same. What changes is what happens behind it: hours, routing, and an agent that answers when you cannot.
Many freelancers instead keep the mobile personal and port it to a proper business identity. We can advise on which suits you.
Will clients be annoyed they got an AI?
The comparison is not the agent versus you, it is the agent versus your voicemail or a rushed answer while you are driving. A warm Australian voice that takes the brief and books a call reads as professional.
You also decide who gets straight through. Your best clients can be routed directly to you if you want them to be.
What happens when the AI cannot help?
It hands over, and you decide where. Anything about project scope, deadlines or fees can go straight through to a person, to a specific queue, or to a manager's mobile.
The caller is not asked to repeat themselves either. Whoever picks up gets the context the agent already gathered. Outside hours the agent takes the details, sends an SMS confirmation and queues the callback.
Do I have to change my phone number?
No. Number portability is standard, including 1300 and 1800 numbers, so the number on your invoices, your website and your professional listings and on years of Google results stays exactly as it is.
We port it across and plan the cutover around your hours, not ours.
What happens if the internet drops?
Calls keep flowing. The mobile app keeps working over 4G and 5G, so your people can answer on their handsets while a site connection is down, and call flows can be set to divert to mobiles automatically.
You can also take your NBN service from Uniden Voice, so the connection and the phone system are one provider with one support number, instead of two companies each suggesting the problem belongs to the other.
How long does it take to get running?
A single site can be live quickly, because the apps need no hardware and the handsets arrive ready to plug in. The part worth doing properly is the call flow and the AI agent's knowledge of your business, and we build that with you rather than handing you a manual.
Number porting is the one step with an external timeline, so we usually run your new setup alongside the old line until the port completes. You never trade a day without a phone.
Now You're Talking
Get your evenings back and win the bigger jobs
Book fifteen minutes. Tell us how enquiries reach you today, and we will show you the version where you look like a business and work like a human.
1300 881 662 · info@unidenvoice.com · www.unidenvoice.com